No Spots! No Streaks!
Frequently Asked Questions
This depends on the number of windows required to be cleaned, whether you want them cleaned both inside and out and the condition of the windows.
We usually send one person to carry out your window cleaning but more can be assigned if necessary.
We do not advise carrying out window cleaning after 6pm as sunlight can be limited. This can make it harder for your window cleaner to spot all dirt and blemishes on the windows which could have an effect on the final result of the clean.
We accept online, telephone and bank transfers, we require a deposit of 50% of your cleaning total paid to us 24 hours in advance of your cleaning appointment.
The remaining balance must be paid on completion to the cleaning operative before they leave the property via credit/debit card or bank transfer.
Please Note: in circumstances where you are unable to be present we will require payment of the remaining balance to be made within 24 hours of completion.
Our waterfed poles and brushes are designed to be used on all types of glass and are soft enough to be used on old glass as well as new. We will always use the right method for your windows to get the best result.
This depends on your individual requirements. We are always happy to offer advice on the frequency of the clean for your property or business. We take into account your location, window type, budget and requirements.
To ensure every customer receives value for money, we provide an individual quotation for each customer as every property is different. Each job is priced by either visiting a customer’s home/business or from pictures sent in from customers. This allows us to assess the property, the size and type of the windows and discuss any specific requirements, such as a conservatory or VELUX windows. The quotation is tailored to your property meaning you’ll pay a fair and accurate price for your window cleaning.
Definitely, as well as the waterfed poles we use to clean the exterior glass, our window cleaning team are skilled in traditional window cleaning methods used for internal glass.
Our waterfed poles can clean up to 65ft / 20 metres from the ground.
We can clean all external windows without you being home – as long as any access gates are unlocked. For internal cleans we will need to be provided with access or we can also book in a specified time and date so there’s no need for you to wait in all day.
Our waterfed pole system of window cleaning means we can clean windows in almost any weather. There are however a few occasions when we can’t clean due to health and safety reasons for example high winds, Icy conditions and lightning. In most cases we will simply wait for the conditions to pass and carry on. If for any reason your clean needs to be rescheduled, we will contact you to rebook a suitable time.
All customers will be given options of available days and times during the booking process, this will enable customers to choose an appointment that is suitable for them. We usually give a time frame for each booking, e.g. (your window cleaner will arrive between 2-3pm). However, in the unlikely event that they are delayed we will contact you and keep you updated.
Our window cleaners use purified water and carry enough water on their vans to use each day.
The water we use is purified so any drops left on the windows will dry without leaving a residue.
We are always happy to book in cleans of any frequency whether that’s a one off clean or a regular booking.
Get A Free No Obligation Quote
Click Below or Call 020 7923 9960 a member of our team will be available to discuss your requirements, an assessment can be made via pictures being sent to us or we can arrange a site visit to provide you with a quote.
Our Referrals Programme
Get 10% Discounts with MANSA
If you know someone who would benefit from our services, please don’t keep us a secret. Refer us to your friends and family, ask them to add your name to the booking and they will receive 10% off their first clean and you will also receive a 10% discount credited to your next clean once their appointment has been completed.